In short, we build the right thing then build the thing right

Our services

We design and deliver digital services for public and private sector organisations across the UK. Our design-led and data-informed approach leads to game-changing experiences for our clients and their customers.

People working on a whiteboard with postits


  • Ideation
  • Digital strategy
  • Product design & development
  • User experience design
  • Service design
  • Interaction design
  • Content design
  • Minimum Viable Product (MVP) design, development & launch
A person working on a computer


  • Software delivery
  • Hands-on team optimisation and education
  • High end augmentation
  • Data engineering
  • Machine learning
  • Agile engineering / XP best practices
  • Legacy code modernisation
Three people working together on laptops

Ways of working

  • Agile coaching
  • Agile transformation

How we work with our clients

The best work is accomplished by team members creating together and solving problems together, that is why we have a ‘one team’ collaborative approach. Our vision is to build a consultancy where like-minded, passionate people can work, share unique ideas and bring them to life.

  • One team
  • Rapid concept development
  • User insights
  • Agile working
  • Lean experiments
  • Launch products early
A venn diagram reading collaboration, value and learning
A diagram explaining the process

Client stories

Compensation Recovery Unit (CRU)

Compensation Recovery Unit (CRU)

Scrumconnect was asked to support the Compensation Recovery Unit team to map an end-to-end service, utilising existing user research and insights. The CRU project had been in discovery for 12 months but had not progressed due to limited evidence of user need, an incomplete picture of the full end-to-end service and too few examples of opportunities.

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about our work with
Department for Work and Pensions (DWP)
Debt service design for Digital Delivery for Shared Platforms (DDSP)

Debt service design for Digital Delivery for Shared Platforms (DDSP)

Digital Delivery for Shared Platforms (DDSP) evolves and transforms some of the most critical systems in the Department for Work and Pensions (DWP). Scrumconnect were brought on board to support an existing team with the design and delivery of a new customer-facing service for people who have fallen into debt that will empower them to take ownership and manage their debts.

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about our work with
Department for Work and Pensions (DWP)
Microsite design & creation

Microsite design & creation

The UK Export Finance team commissioned Scrumconnect to design and deliver a new microsite. The brief called for a reworking and new understanding of the user needs with the ultimate goal of creating an improved functioning microsite that could facilitate smoother export funding for large projects.

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about our work with
UK Export Finance (UKEF)