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Hiren Shah

Chief Operating Officer

Hiren is a proven delivery and operations leader with broad experience working across large scale transformation, user focused product development, and complex technical deliveries. He has played a central role in the HMCTS Crime Programme, where he leads delivery across multiple multidisciplinary teams and supports the ongoing evolution of the Common Platform service used by court staff, the judiciary, defence lawyers, and the Crown Prosecution Service. His background covers release management, cloud adoption, CI/CD, agile coaching, and team leadership, giving him a deep understanding of how to run reliable operations in demanding environments. He holds advanced agile certifications and is known for developing teams, bringing clarity to delivery, and keeping end user needs at the centre of complex operational work.

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