Content design Scrumconnect Consulting

Content design Scrumconnect Consulting

Trusted by leading public sector organisations in UK.

We assist organizations, regardless of size, to enhance their content and achieve success.

We have over 50 UX consultants working at Scrumconnect helping leading public sector clients.

How we can help

  • Design your content
  • Develop a strategy for your organisation
  • Train your team in content design
  • Coach future leaders
  • Hire freelance content designers

See us in action

Case study: Winter Fuel

Thinking beyond: Capture wider needs. Scrumconnect-led design team (UR / IxD / Content) captured wider user needs through Feedex comments, agent feedback and citizen interviews. Create a microservice on GOV.UK that allows citizens to: Check if they’re eligible for a Winter Fuel Payment (WFP) Find out how much they’ll get Check if they need to do anything to get it


Move an existing tool used by G4S agents to GOV.UK:

  • Minimal changes needed to create a citizen-facing variant

  • Already in use, answering citizen queries every winter

Outcomes Established there was a wider user problem that a ‘lift and shift’ of existing tool wouldn’t solve