We worked with DWP Retirement Bereavement & Care to deliver end-to-end service transformation and major change through an Agile project lifecycle for the Winter Fuel Payments Service. We helped DWP work towards a vision of ensuring pensioners always get the right financial support they are entitled to, simply and easily.
Read more about our work with
Department for Work and Pensions (DWP) "We are really pleased to have worked with Scrumconnect, who have successfully supported the outcome of transforming Get Your State Pension through their expertise in digital service, design and delivery" Ian Patton, Deputy Director for Retirement Bereavement and Care
Scrumconnect was asked to support the Compensation Recovery Unit team to map an end-to-end service, utilising existing user research and insights. The CRU project had been in discovery for 12 months but had not progressed due to limited evidence of user need, an incomplete picture of the full end-to-end service and too few examples of opportunities.
Read more about our work with
Department for Work and Pensions (DWP)
Digital Delivery for Shared Platforms evolves and transforms some of the most critical systems at the Department for Work and Pensions. Scrumconnect was brought onboard to support an existing team with the design and delivery of a new customer-facing service for people who have fallen into arrears that will empower them to take ownership and manage their debt.
Read more about our work with
Department for Work and Pensions (DWP)
Scrumconnect helped build one of the earliest exemplar services for the Ministry Of Justice. We helped the Ministry adopt a cloud-first approach and build modern services to transform their organisation.
Read more about our work with
Ministry of Justice
The UK Export Finance team commissioned Scrumconnect to design and deliver a new microsite. The brief called for a reworking and new understanding of the user needs, with the ultimate goal of creating an improved functioning microsite that could facilitate smoother export funding for large projects.
Read more about our work with
UK Export Finance (UKEF)